Sherole Eaton, Hocking County deputy director of elections, has signed an affidavit describing her experience with a representative from Triad Systems, who manufacture punch-card voting systems and wrote the computer program that tallied the punch-card votes cast in 41 Ohio counties. The affidavit states that a Triad employee illegally replaced parts and manipulated data on a tabulator machine. David Cobb sums it up:
A representative from Triad Systems came into a county board of elections office un-announced. He said he was just stopping by to see if they had any questions about the up-coming recount. He then headed into the back room where the Triad supplied Tabulator (a card reader and older PC with custom software) is kept. He told them there was a problem and the system had a bad battery and had "lost all of its data". He then took the computer apart and started swapping parts in and out of it and another "spare" tower type PC also in the room. He may have had spare parts in his coat as one of the BOE people moved it and remarked as to how very heavy it was. He finally re-assembled everything and said it was working but to not turn it off.
He then asked which precinct would be counted for the 3% recount test, and the one which had been selected as it had the right number of votes, was relayed to him. He then went back and did something else to the tabulator computer.
The Triad Systems representative suggested that since the hand count had to match the machine count exactly, and since it would be hard to memorize the several numbers which would be needed to get the count to come out exactly right, that they should post this series of numbers on the wall where they would not be noticed by observers. He suggested making them look like employee information or something similar. The people doing the hand count could then just report these numbers no matter what the actual count of the ballots revealed. This would then "match" the tabulator report for this precinct exactly. The numbers were apparently the final certified counts for the selected precinct.
Triad is contracted to do much of the elections work in this county and elsewhere in Ohio. This included programming the candidates into the tabulator, and coming up with the rotation of candidates in the various precincts (that is, the order of which candidate is first changes between precincts). They also have a technician in the office on election night to actually run the tabulator itself.
Triad also supplies the network computers on which all of the voter registration information and processing is kept for the county.